We will ship from our Taiwan facility within 48 hours of cleared payment. We ship worldwide.
***Please Read: We ship all our shipments via Registered Airmail. Registered airmail shipments provide us with a registered number which will notify us after shipment has been delivered. It does not provide us with a tracking every step of the way. Normally, orders will arrive between 7-14 working days. If your order has not arrived after 14 days, you should first check with your local post office to see if they may have it. Because registered airmail requires a signature upon receipt, if you are not at home when attempted delivery, a notice should be left for you. Sometimes, the notice is not left or lost, so first please ask your local post office if they have a package for you. If not, please email us and we will investigate through our office. We ask that you please be patient as it may take up to 14 days to arrive. Thank You for your patience Return Policy: If for any reason you wish to return your purchased item, it must be returned in new, unused condition within 30 days of original purchase date for refund. Shipping fees are non-refundable . If your item arrives damaged, keep all packaging material and make a note on the shipping receipt if possible. Contact us within 24 hours and explain the circumstances.
Any questions, you may email us at sales@monobolos.com or use the "contact us" button. |